F.A.Q - Media By Dawud

Frequently asked questions

Turnaround Time

Proofs: Delivered within 1–5 days after your session. During peak or holiday seasons, delivery may take 5–10 days.
Edited Images: Final edits are delivered within 5–14 business days after the client selects their images, unless rush editing is purchased (1–3 business days).
Additional Edits & Video Work: Any extra edits or video services are completed after the initial packaged photos are delivered.
Video Projects: Video turnaround can take up to 30 days, though most are delivered within 10–20 business days.
Creative/Collaborative Shoots: Free creative shoots have no guaranteed turnaround time, but typically take 1–2 months.

Rescheduling

Rescheduling is free based on availability. If your new date requires being fit into a full schedule, a $50 rescheduling fee may apply.

What Does “Edited” Mean?

All edited photos include professional color correction, exposure adjustments, blemish removal, stray hair cleanup, and light enhancements such as sky replacement if needed. Body modifications are not included unless purchased as an add-on.
Please arrive fully dressed with hair and makeup complete, ready to begin your session.

Do You Travel?

How Many People Can I Bring?

Outdoor sessions: Recommended 2–4 guests. Large groups may distract from the shoot but are allowed at the client’s discretion.
Studio sessions: Limited to 2–5 guests to maintain space and focus.

Refund Policy

All photoshoot bookings are non-refundable once confirmed.
If you cancel more than 72 hours before your session, you may receive a 50% refund of your deposit or apply it as a credit toward a future session.
Cancellations within 72 hours of the session are non-refundable.
Delivered edited work is non-refundable due to time, resources, and creative effort invested.
Exceptions may be made in cases of unavoidable Acts of God (e.g., natural disasters, severe illness). In these cases, rescheduling or credit will be offered at Media By Dawud’s discretion.

What If I’m Running Late?

A 15-minute grace period is provided. After 15 minutes, a $50 late fee applies. Session time will not be extended due to lateness.
After 30 minutes, the session is considered a no-show, the session will end, the deposit will be forfeited, and a new booking will be required.

Weather Policy

Weather is beyond our control. If inclement weather requires cancellation, your deposit will be applied to a rescheduled session.

Can I Request More Time?

Additional shooting time may be added at $50 per 30 minutes, before or after your scheduled session, subject to availability.

Can I Purchase More Edits Later?

Yes. Additional edits are $15 per image and can be purchased through add-ons or requested after your session.

What Does “Locations” Mean?

For example, two locations refers to up to two nearby shooting spots within the same property or immediate area. Travel to different addresses is not included. All movement and setup time count toward your session.

What Does “Looks” Mean?

“Looks” refer to outfit changes. Unlimited outfit changes are allowed within your session time. All outfit changes count toward your scheduled session.

Image Storage

Final images are delivered digitally via an online gallery. Media By Dawud is not responsible for storing images beyond 30 days after delivery. Clients are encouraged to download and back up their files promptly.

Image Selection Window

Clients must select their images for editing within 14 days of receiving the proof gallery. Delays may impact delivery timelines.

Social Media Credit

While not required, crediting @mediabydawud when posting images is always appreciated.

Client Responsibility

Media By Dawud is not responsible for compromised image quality due to factors outside of photographer control, including but not limited to wardrobe choices, grooming, late arrival, or location restrictions.